Fast Track Your Business to E-commerce Success

Benefits of integrating Magento with Microsoft Dynamics

• Option for self-service customer reports: When Magento commerce can access data stored in Microsoft Dynamics, customers can get direct access to all interactions with the brand in one place.

• Business intelligence: Access online sales and customer data from Magento through MSD and get a complete picture of business performance.

• Process automation: Automate fulfillment and restocking of inventory and accelerate business processes, such as new product introductions.

• Few or no errors: Enable the e-commerce store to display the latest products available and pricing information.

Features

Customers

• Integration between MS Dynamics and Magento supports bi-directional sync of new customer accounts, offline customer creation, account updates, guest customer accounts, additional billing, and shipping address creation.

• Customer sync makes way for using Magento e-commerce store as self-service customer portals for B2B and B2C customers.

• Finance and operations integration gives businesses a 360-degree view of customers and provides a unified shopping experience across channels.

Sales Orders

• Synchronize sales orders for web and guest customers, back orders, offline orders, payment and tax details, order status updates, invoice details, shipping details and shipping tracking number, etc.

• Automate order transfer and minimize order aging.

• Enable sales and customer service teams to access business-critical information that was previously not available.

Products

• Manage product information from a single system by syncing new product creation and updates, offline product updates, and product information.

Inventory

• Efficiently manage inventory and avoid overselling products, regardless of the origin of sales.

Tier Prices

• Gain a competitive advantage by catering to diverse customer base with personalized prices.

Credit Limits

• Extend the Magento platform to allow B2B customers to purchase from the e-commerce store leveraging the credit limits information residing in the MS Dynamics ERP.